Reviews
4.8
(3,713 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rivera Toyota of Mt. Kisco
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5.0
The dealership was clean.
June 6, 2024
By abubaris75 on DealerRater
The dealership was clean. There was a great choice of cars to test drive and see in the showroom. The staff was so friendly, helpful and knowledgeable of all the cars.
5.0
The dealership was clean.
June 6, 2024
By abubaris75 on DealerRater
The dealership was clean. There was a great choice of cars to test drive and see in the showroom. The staff was so friendly, helpful and knowledgeable of all the cars.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- Sean Walther
0 people out of 0 found this review helpful.
5.0
I was in the market for a new car.
June 6, 2024
By abubaris75 on DealerRater
I was in the market for a new car. I didn’t know what kind of car I wanted. Toyota of Mt Kisco was my first and last stop. Sean was excellent. He explained different types of AWD vehicles that I would was interested in. As I test drove the various vehicles he was extremely knowledgeable of all the varieties and their features. I finally purchased my 2025 Camry. I couldn’t be happier with the service and the purchase of my car. Sean was kind, patient and explained all of the features that the car had. I am so grateful to be part of the Rivera Toyota Family!
5.0
I was in the market for a new car.
June 6, 2024
By abubaris75 on DealerRater
I was in the market for a new car. I didn’t know what kind of car I wanted. Toyota of Mt Kisco was my first and last stop. Sean was excellent. He explained different types of AWD vehicles that I would was interested in. As I test drove the various vehicles he was extremely knowledgeable of all the varieties and their features. I finally purchased my 2025 Camry. I couldn’t be happier with the service and the purchase of my car. Sean was kind, patient and explained all of the features that the car had. I am so grateful to be part of the Rivera Toyota Family!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- Sean Walther
0 people out of 0 found this review helpful.
5.0
Brandon the sales rep was amazing.
June 4, 2024
By Amirrivera93 on DealerRater
Brandon the sales rep was amazing. The entire process was smooth and fast. Thank you
5.0
Brandon the sales rep was amazing.
June 4, 2024
By Amirrivera93 on DealerRater
Brandon the sales rep was amazing. The entire process was smooth and fast. Thank you
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- Tiffani Del Vecchio
- Brandon Bucher
0 people out of 0 found this review helpful.
5.0
I live in NYC but didn't see great reviews for the closer
June 3, 2024
By Alan on DealerRater
I live in NYC but didn't see great reviews for the closer dealerships and didn't mind traveling a bit for the right car and good service. After doing a ton of research online (maybe too much), I inquired about a listing at Rivera Toyota given their high ratings.Alyssa helped me right away and connected me with Sean. The car I inquired about ended up not being exactly what I was looking for, but Sean patiently helped me dial in on what I wanted, answered all of my questions, kept me posted and sent me pictures of new inventory, and eventually we found one that checked all the boxes.I traveled from NYC up to Mt Kisco where Sean was even more gracious, thorough, and patient while we looked at the car, test drove it, and answered my many questions about the process.We didn't feel pressured at all, and felt very comfortable with Sean and the team throughout the entire process. Ultimately we ended up purchasing the car, and we couldn't be happier!A massive thank you to Sean and the rest of the team at Rivera Toyota, we highly recommend them and will absolutely be coming back when we're in the market for another vehicle in the future.
5.0
I live in NYC but didn't see great reviews for the closer
June 3, 2024
By Alan on DealerRater
I live in NYC but didn't see great reviews for the closer dealerships and didn't mind traveling a bit for the right car and good service. After doing a ton of research online (maybe too much), I inquired about a listing at Rivera Toyota given their high ratings.Alyssa helped me right away and connected me with Sean. The car I inquired about ended up not being exactly what I was looking for, but Sean patiently helped me dial in on what I wanted, answered all of my questions, kept me posted and sent me pictures of new inventory, and eventually we found one that checked all the boxes.I traveled from NYC up to Mt Kisco where Sean was even more gracious, thorough, and patient while we looked at the car, test drove it, and answered my many questions about the process.We didn't feel pressured at all, and felt very comfortable with Sean and the team throughout the entire process. Ultimately we ended up purchasing the car, and we couldn't be happier!A massive thank you to Sean and the rest of the team at Rivera Toyota, we highly recommend them and will absolutely be coming back when we're in the market for another vehicle in the future.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worked with:
- Kelly Raman
- Tinu Thomas
- Tiffani Del Vecchio
- Alyssa Bellantoni
- Sean Walther
0 people out of 0 found this review helpful.
5.0
They did everything right!
May 29, 2024
By Alisongallagher on DealerRater
They did everything right!! Had exact car I was searching for, were responsive and professional.
5.0
They did everything right!
May 29, 2024
By Alisongallagher on DealerRater
They did everything right!! Had exact car I was searching for, were responsive and professional.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- Tiffani Del Vecchio
- Mariano Rivera III
- Brandon Bucher
- Tony Sacco
0 people out of 0 found this review helpful.
5.0
What a smooth experience.
May 20, 2024
By Bdallow on DealerRater
What a smooth experience. Ersila and James were great!!! very responsive to my questions. I would recommend this dealership
5.0
What a smooth experience.
May 20, 2024
By Bdallow on DealerRater
What a smooth experience. Ersila and James were great!!! very responsive to my questions. I would recommend this dealership
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- James Pileggi
- Tinu Thomas
- Ersilia Mercurio
0 people out of 0 found this review helpful.
5.0
Very professional and friendly.
May 19, 2024
By jimrenwick0115 on DealerRater
Very professional and friendly. My agent Tony Sacco was terrific. Updated me when truck was shipped and scheduled meetings with Finance to structure the best deal for me, Highly recommend Tone and Rivera Toyota.
5.0
Very professional and friendly.
May 19, 2024
By jimrenwick0115 on DealerRater
Very professional and friendly. My agent Tony Sacco was terrific. Updated me when truck was shipped and scheduled meetings with Finance to structure the best deal for me, Highly recommend Tone and Rivera Toyota.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- Tony Sacco
- Alex Rodriguez
0 people out of 0 found this review helpful.
5.0
Have purchased multiple vehicles over the years.
May 7, 2024
By IRISHABC3 on DealerRater
Have purchased multiple vehicles over the years. I have always been happy with the service , knowledge, prices and offers available. They are always willing to work with you and not against you.
5.0
Have purchased multiple vehicles over the years.
May 7, 2024
By IRISHABC3 on DealerRater
Have purchased multiple vehicles over the years. I have always been happy with the service , knowledge, prices and offers available. They are always willing to work with you and not against you.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- Robert Scalere Jr
- Tiffani Del Vecchio
- Sean Walther
0 people out of 0 found this review helpful.
5.0
Everyone was very helpful.
May 6, 2024
By JSmith on DealerRater
Everyone was very helpful. Brandon and Tony did a great job getting me exactly what I was looking for and made the process seamless. Tiffany handled my paperwork like a professional and again made the process painless.
5.0
Everyone was very helpful.
May 6, 2024
By JSmith on DealerRater
Everyone was very helpful. Brandon and Tony did a great job getting me exactly what I was looking for and made the process seamless. Tiffany handled my paperwork like a professional and again made the process painless.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- Tiffani Del Vecchio
- Brandon Bucher
- Tony Sacco
0 people out of 0 found this review helpful.
5.0
Firstly, I thank Jocelyn for getting me quickly to
May 5, 2024
By Fsurace on DealerRater
Firstly, I thank Jocelyn for getting me quickly to Ersilia. Ersilia was very responsive and took the time to listen to my situation and what class of vehicle I was looking to purchase. Ersilia was patient and key in helping to pull me from another dealer. Also, I still had concerns with the Hybrid but Liam explained how I can reduce maintenance and warranty risk. I had a great experience with the team at Rivera Toyota!
5.0
Firstly, I thank Jocelyn for getting me quickly to
May 5, 2024
By Fsurace on DealerRater
Firstly, I thank Jocelyn for getting me quickly to Ersilia. Ersilia was very responsive and took the time to listen to my situation and what class of vehicle I was looking to purchase. Ersilia was patient and key in helping to pull me from another dealer. Also, I still had concerns with the Hybrid but Liam explained how I can reduce maintenance and warranty risk. I had a great experience with the team at Rivera Toyota!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worked with:
- Liam Tully
- Tiffani Del Vecchio
- Ersilia Mercurio
- Jocelyn Soto Garza
0 people out of 0 found this review helpful.
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